Shipping and Refunds


hShipping
  • Shipping is a flat rate of $5.00 (USD).
  • All orders over $40 (USD) qualify for free shipping. 
  • Shipping cost does not cover any import duties or tariffs that may arise as a result of purchasing products from us.
  • We accept orders worldwide, the table below is country with faster shipping time. For other countries, it usually take about 18-30 days to deliver the package.
  • We always try our best to bring your tea gets to you as fast as possible, delays during shipment are unfortunately something that is beyond our control.

Shipping Scope

Shipping Time

Australia,
Belgium,
Hong Kong SAR China,
Japan,
Hungary,
Poland,
Portugal,
Sweden,
Singapore,
Switzerland,
South Korea,
United States,
United Kingdom

5-10 Days

Austria,
Canada,
Denmark,
Germany,
France,
Italy,
Israel,
Luxembourg,
Malaysia,
Norway,
New Zealand,
Netherlands,
Spain

8-15 Days

Finland,
Ireland,
Russia

8-15 Days

 

Refunds

Refunds on unopened and unused items are accepted. Shipping costs are non-refundable. All refunds may be subject to a 15% restocking fee.  If your item has been opened, due to regulations we cannot accept returns, however, please send us an email and we'd be happy to work with you to find a tea that you love.
Tracking
After receiving the tracking code, you can go to this page https://eztea.aftership.com/ to track your order.
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